Effective documentation and knowledge management tools are essential for optimizing the performance of WordPress themes and plugins. Whether you’re showcasing product features or explaining technical terminology, these tools streamline the process, reducing the burden of customer support requests and user inquiries.
Excitingly💥 you now have the opportunity to effortlessly address all these challenges. weDevs has introduced an enhanced version of weDocs, presenting weDocs 2.0, specifically designed to simplify your documentation-related hassles.
With this upgraded version, you gain the ability to effortlessly create, organize, and rearrange your documentation, manage user permissions, employ an AI assistant widget, and much more, all aimed at enhancing the user experience on your platform.
Explore the diverse enhancements we’ve introduced in weDocs to elevate your WordPress knowledge base and ensure a smoother user journey!
🚀weDocs: transforming product knowledgebase management into excellence
weDocs stands as your premier self-hosted plugin, custom-crafted for WordPress, offering an intuitive solution to streamline the creation, improvement, and organization of documentation for your WordPress websites.
With weDocs as your trusted companion, the art of crafting user-friendly and engaging documentation becomes a seamless task. This plugin empowers you to effortlessly curate a repository of invaluable knowledge base, enriching the user experience on your website.
Furthermore, weDocs provides an extensive array of customization options for your documentation, enabling you to fashion exceptional knowledge bases that leave a lasting impression on your visitors.
Let’s now delve into the key features that weDocs has to offer:
- Create and organize WordPress documentation effortlessly
- User-friendly drag-and-drop feature to sort and organize your WordPress documents
- Powerful search functionality for instant access to relevant information
- Multilingual support with the Weglot plugin
- Customizable themes and templates to match your branding
- 3-level nested documentation for better organization
- SEO optimization for improved visibility
- Easy permission management for internal and external knowledge bases
- Easy migration from BetterDocs to weDocs without any hassle
- weDocs ChatGPT AI Chatbot-powered Assistant Widget for automated support
- Floating contact form for accessible communication with users
Exploring weDocs: in-depth insights into its feature set
In the past, our free version offered only a limited set of basic features, such as the ability to add documentation, create sections and articles, and perform rudimentary permission management.
However, we’re excited to unveil the all-new, enhanced weDocs, which comes loaded with a variety of advanced features and functions designed to elevate your documentation experience. This release includes a combination of both free and pro features.
Let’s dive into the details below to gain a comprehensive understanding of the features available in both the free and pro versions:
What’s new in the weDocs free
- Seamless knowledgebase management: weDocs ensures a user-friendly experience for effortless navigation and quick information retrieval within your knowledge base. Its intuitive interface requires no technical expertise, simplifying knowledge base management.
- Effortless document organization: With the weDocs WordPress plugin, you can swiftly create and organize your documents. Its drag-and-drop feature allows you to arrange your content, bypassing all complexities.
- Powerful search functionality: weDocs boasts a robust search feature that enables users to locate information quickly. Your website visitors can effortlessly search for documents using the search bar, ensuring efficient access to the content they need.
- Multilingual compatibility: weDocs integrates with WordPress language plugins like Weglot. It facilitates document creation in numerous languages. This multilingual support extends your reach to a diverse global audience, with compatibility for nearly 100+ languages.
- Enhanced search engine visibility: weDocs optimizes your documents for better search engine visibility. This improvement ensures that your documents are easily discoverable via search engines, enhancing your Search Engine Results Page (SERP) presence.
- Customizable sections and articles: weDocs offers easy customization by allowing you to organize your documents into multiple sections and articles. This enhances the user experience, helping them quickly locate specific information within your documentation.
What’s new in the weDocs Pro
- Effortless permission management: With weDocs, controlling access to your WordPress documentation and knowledge base is a breeze. You have the flexibility to manage both internal and external access, ensuring that the right individuals have appropriate access privileges.
- Hierarchical documentation structure: weDocs provides a three-level nested structure, allowing you to neatly organize your documents. This intuitive arrangement enhances user navigation, making it easy for them to locate the specific information they require within your documentation.
- Responsive design: weDocs guarantees an optimal viewing and functional experience across all screen sizes. Its responsive design ensures a seamless and consistent user experience on various devices.
- Instant search with an assistant widget: The robust search feature accelerates users’ quest for solutions. The assistant widget promptly presents relevant articles based on their queries, facilitating swift and effective information retrieval.
- Pre-built layouts and styles: Customize your knowledge base’s appearance to align with your website using a selection of pre-designed themes and style options.
- Floating contact form: weDocs incorporates a floating contact form, enabling users to easily reach out to you without leaving the documentation. This convenient feature allows users to contact you via email seamlessly.
- AI-powered chatbot featuring ChatGPT: weDocs boasts an AI chatbot powered by ChatGPT. This intelligent bot is designed to comprehend and respond to user queries based on your knowledge base. It continually learns from different contexts and user inquiries, delivering accurate and context-aware assistance.
Explore how to create a website with Elementor using the drag and drop feature.
Speed up your product document management journey with the comprehensive features of weDocs
In addition to the features we’ve talked about earlier, we’ve added some impressive improvements to weDocs. These enhancements are designed to make your product documentation process much smoother.
Let’s take a closer look at each of them
01. User-based role management
In weDocs, you have full control over who can access and edit your documentation. This feature lets you grant different roles, like admin, editor, author, or viewer, to users. Additionally, you can create custom roles to suit your specific needs. It also allows you to lock articles to prevent unauthorized changes, creating a secure collaborative environment.
weDocs’ role-based permission system streamlines workflow by allowing different groups to focus on specific tasks. This ensures precision and safeguards your valuable documentation.
What you can do:
- Assign roles for user access
- Customize roles for specific permissions
- Lock articles to prevent unauthorized edits
- Facilitate secure collaboration among teams
- Streamline workflows for focused tasks
- Enhance documentation accuracy and security
02. Assistant widget
The assistant widgets in weDocs transform how your documentation is presented and how users interact with it. These widgets do more than just improve the visual aspect; they offer interactive elements, automated content highlights, personalized exploration options, seamless communication features, and the ability to match your brand’s style.
These widgets aren’t just tools; they enhance the user experience, making interaction with your documentation engaging and efficient. They introduce a new level of interaction, ensuring your audience feels connected and empowered when they navigate your documentation.
What you can do:
- Engage users with visually captivating documentation
- Enhance content discovery with highlighted articles
- Tailor the user journey for effective navigation
- Foster interaction within the documentation environment
- Maintain brand consistency through design customization
03. Auto and manual content management
weDocs features a dual content management system that combines the best of both automated and personalized experiences. The auto-management feature highlights important articles based on user behavior and popularity metrics, while manual content management allows you to customize the Explore tab to meet specific needs.
This approach blends the benefits of automated article highlights with the flexibility of hand-picked content. It’s designed to provide users with a seamless and effective journey through your documentation, offering a holistic and enriched experience.
What you can do:
- Enhance user engagement
- Tailored content discovery
- Promotes important updates
- Streamlined user experience
- Efficient content curation
04. Customizable document and messaging tab
With weDocs, you have the power to tailor the visual style of your documentation to match your brand’s identity. Additionally, it offers messaging functionalities that enable the fine-tuning of communication methods and engagement strategies within your documentation environment.
- Design the tab to match the brand identity
- Choose visibility per page requirement
- Access pre-built designs for quick modification
- Personalize messaging for professional communication
- Enhance user experience with tailored messages
05. Custom and pre-built design templates
In weDocs, custom and pre-built widgets are your tools for enhancing the appearance and usability of your documentation. These widgets allow you to customize the look to match your brand, ensuring a consistent style throughout your website.
They come with ready-made designs, giving your brand a consistent look across the site. They not only improve the visual appeal of your documentation but also make design easier, enhancing the user experience.
What you can do:
- Ensure cohesive widget appearance
- Enhance brand recognition and trust
- Quick customization with pre-built designs
- Elevate aesthetics with professional design templates
06. Easy documentation migration feature
weDocs offers a migration feature that helps you transfer your information from BetterDocs. It makes managing your documentation after switching to weDocs a breeze. It’s like moving to a new home with no stress — everything goes where it should without any hassle.
What’s more you can do:
- Smooth data transfer from BetterDocs to weDocs
- Enhanced documentation organization
- A centralized platform for all documentation
- Improved functionality and compatibility
- Ongoing support and updates
- Simplified content management with an intuitive interface
Getting started with weDocs: your WordPress documentation guide
Like all other WordPress plugins, the installation process for weDocs is also the same. Either you can download and activate it from your WordPress backend or you can directly download it from the WordPress repository.
After that, upload the plugin files to the WordPress/Add New Plugin/Upload a Plugin directory.
On the other hand, you can do it by installing the plugin directly through the WordPress backend.
After that, activate the weDocs plugin. It seems that the button is not showing, as we have already installed and activated it.
Next, start creating documentation for your WordPress products and configure the settings according to your needs.
Go to weDocs> Docs> New Docs and Add Your Doc Title
Here’s an overview after adding sections and articles under the main documentation.
For detailed documentation and support resources, please check out our documentation here. If you have any questions or need assistance, you can also reach out to our support team through the website. Try plugin downloading them by clicking the buttons below.
The importance of documentation for WordPress plugins and themes
Knowledge-based plugins are essential for online businesses, providing numerous benefits that simplify support, build trust, conserve resources, and enhance user experiences. Their versatile features play a pivotal role in digital business success. They offer:
- Streamlining support functions
- Building trust through informative content
- Reducing support workloads
- Empowering users for independent issue resolution
- Enhancing user satisfaction through self-help resources
If you’re selling plugins or themes, then using a compact knowledge-base plugin improves support, establishes credibility, saves resources, and enhances user experiences. It’s essential for driving the ongoing growth and success of online businesses.
Kickstart your documentation journey with weDocs
If you’re seeking an efficient and user-friendly WordPress documentation tool, weDocs is the ideal option. It streamlines information retrieval, reducing frustration and endless searching.
With weDocs, documentation becomes a breeze, making it easy and enjoyable for everyone involved.