Today, we’re thrilled to announce the general availability of our Dokan Cloud. It is a dynamic eCommerce platform to build and run your multivendor marketplace.
We’ve been working on this project for the last 2 years. And we were determined to bring something truly effective that can help accelerate your eCommerce business growth.
As a pioneer and industry leader in WordPress marketplace plugins, Dokan Multivendor has empowered more than 60k online businesses. We just wanted to make the development process more versatile and serve more people. For this cause, we’re introducing our new eCommerce solution, Dokan Cloud.
If you are a WordPress user, use the Dokan plugin to turn your WooCommerce single store into a multivendor marketplace. But if you plan to build your online business out of the WordPress ecosystem, Dokan Cloud is your perfect partner.
What is Dokan Cloud?
Dokan Cloud is a cloud-based eCommerce platform that helps you create and run a multivendor marketplace with ease.
The platform offers a wide range of benefits for businesses looking to establish or enhance their online presence. One of the key advantages is its ease of use. With Dokan Cloud, you don’t need to be a tech expert to create and manage your eCommerce marketplace.
The platform provides a simple and intuitive interface that allows you to easily customize your website, onboard vendors, add products, and manage orders.
Another major benefit of Dokan Cloud is its scalability. Whether you are a small business just starting out or a large enterprise with a high volume of sales, Dokan Cloud can accommodate your needs.
This cloud based platform is built to handle high traffic and can scale up as your business grows. So you don’t have to worry about outgrowing your eCommerce solution as your sales increase.
Dokan Cloud’s Amazing Features
In the first version of Dokan Cloud, we’ve included the most necessary features so our users can easily get habituated to this new platform.
Our dedicated team is continuously working to introduce more exciting features for Dokan. Therefore, it can accelerate the growth of your online business.
Let’s go through the key features of Dokan Cloud:
1. Page Builder
As we’ve said above, the main objective of Dokan Cloud is to introduce a complete yet simple solution to run your online business.
That’s why Dokan Cloud comes with a built-in page builder. This feature makes the site customization process more robust and easier. Here, you’ll get many amazing widgets and features to design your marketplace as you want.
Moreover, Dokan Cloud supports 2 pre-built themes for its users. You can use any of them to give your online store a sleek and modern look.
Very soon, there will be more themes available in the library for different niches.
2. Detailed Dashboard and Report Filtering
Dokan Cloud empowers admins with a central hub for marketplace insights. Using Dokan Dashboard, you can monitor your site’s key metrics like earnings, customer base, order volume, product sales, and even refunds. It includes a graphical view explaining the current status of your online store. So you can get valuable insights instantly.
For deeper analysis, admins can leverage Dokan Cloud’s dedicated reporting section. This feature allows for data filtering by day, month, or year.
By analyzing this data, you can get deeper insights into the latest trends and patterns. It also enables you to make more data-driven decisions, optimize performance, and maximize profitability.
3. User-friendly Product Management
With Dokan Cloud, you can sell both physical and digital products seamlessly. It gives you all the required functionalities associated with selling both types of products.
Both admins and vendors will have the flexibility to create and upload products and showcase all the items attractively. Additionally, they can add attributes and variations to a product in different brands and categories. So customers can easily find their desired products on the site.
Additionally, there is a dedicated SEO section that empowers admins and vendors to optimize product listings.
By incorporating relevant keywords, descriptions, and meta tags, sellers can significantly improve their search engine ranking and drive more organic traffic to their products. Dokan Cloud equips users with the tools they need to showcase their products effectively and reach their target audience.
4. Subscription Plans
Dokan Cloud lets you create subscription plans according to vendors’ preferences. Each plan will include unique levels of access and permissions.
Vendors can choose a subscription plan that perfectly suits their business needs and budget. Plans offer varying levels of access to features and functionalities within the marketplace.
Admins can define different subscription tiers, each granting specific permissions based on a vendor’s needs. This allows vendors to choose a plan that aligns perfectly with their business goals.
With different types of subscription options, admins can target more vendors with different needs and preferences. This feature not only improves the overall user experience for vendors but also gives administrators extended flexibility to manage their online businesses effectively.
5. User-Friendly Shipping and Tax Management
With Dokan Cloud, you can enjoy a robust and user-friendly shipping and tax system. For shipping management, vendors can easily create shipping profiles according to their specific needs. They also have the flexibility to set up various conditions to apply to shipping.
These features simplify the overall shipping methods and ensure a smooth experience for both vendors and customers.
Dokan Cloud simplifies tax management for admins with a straightforward tax system. This system allows admins to effortlessly create tax rules based on specific countries and states. This ensures compliance with regional tax regulations, saving you time and reducing the risk of errors.
Furthermore, Dokan Cloud offers advanced tax management features like compound tax, zip tax, shipping tax, and digital product tax.
By offering effective tools for managing shipping and tax settings, Dokan Cloud enables administrators and vendors to navigate these complexities with ease.
6. Live Chat Integration
Dokan Cloud empowers vendors to connect and convert like never before. By integrating Facebook and WhatsApp, vendors can establish direct communication channels to connect with their customers in real time.
Vendors can reply to customer inquiries, provide support, and offer assistance instantly. This will create a more responsive shopping experience and boost customer satisfaction and loyalty.
These integrations could be great ways to build personal relationships with customers and convince them to make purchases. Vendors can also leverage the vast user base of Facebook to promote their products and drive traffic directly to their Dokan Cloud storefronts.
7. Email Integration
Dokan Cloud takes vendor communication to the next level with seamless Mailchimp integration. This powerhouse duo streamlines processes and personalizes outreach.
With this integration, vendors can utilize Mailchimp’s robust email automation system. It enables vendors to deliver timely and personalized messages to their customers.
Dokan Cloud automatically sends order confirmation emails so customers can get prompt notification of their purchases. Also, Mailchimp’s tools allow vendors to craft personalised welcome emails for new signups or any pre-defined action. These activities create positive impressions on customers and encourage them to continue with your eCommerce shop.
Overall, vendors get the chance to provide a more personalized shopping experience. They can also create targeted email campaigns, segment their audience, and track the performance of their email marketing efforts.
8. SMS Integration
Dokan also has seamless integration with Twilio. Twilio is a renowned SMS platform that enables vendors to directly connect with customers.
With Twilio integration, vendors can send various types of SMS messages to customers, including:
- Order Updates: Informing customers about the status of their orders, such as order confirmation, processing, and shipping updates.
- Delivery Notifications: Notifying customers when their orders are out for delivery or have been delivered.
- Promotional Offers: Sending promotional messages and discount codes to encourage purchases and engagement.
Vendors can personalize SMS messages based on customer preferences and behaviors. This might include addressing customers by name, referencing their past purchases, or recommending products based on their browsing history.
By combining SMS messaging with email communication through platforms like Mailchimp, Dokan Cloud provides vendors with multiple channels to engage customers effectively. This omnichannel approach enhances customer satisfaction and loyalty.
9. Store Analytics
To optimize your online store’s performance, it’s crucial to understand your customers behavior deeply. That’s why Dokan Cloud offers seamless integration with Google Analytics 4, so admins and vendors can track various metrics and KPIs related to customer interactions with your online single store or marketplace.
You can track key metrics like page views, session duration, bounce rates, and conversion rates. By analyzing these metrics, administrators and vendors gain insights into how customers navigate the website, interact with products, and engage with various features.
Moreover, Google Analytics 4 includes advanced features such as event tracking, user segmentation, funnel analysis, and many more. Armed with these insights, Dokan cloud users will be able to make data-driven decisions. It helps them to optimize the user experience, improve website functionality, and refine marketing strategies.
10. Payment Integration
Dokan Cloud ensures smooth transactions by supporting multiple payment methods. So customers can choose the payment option that best suits their preferences and needs.
Dokan Cloud supports various payment methods, including PayPal, Stripe, and Cash on Delivery (COD). Both PayPal and Stripe provide robust security measures to safeguard customer payment information. With these integrations, you can also ensure a smooth checkout experience for users that will minimize friction and enhance the overall shopping experience.
Dokan Cloud empowers vendors by allowing them to make withdrawal requests through PayPal. This feature enables vendors to conveniently access their earnings and manage their finances directly within the platform.
Check our official Dokan Cloud documentation to implement these features on your online marketplace.
Dokan Cloud Upcoming Features
The first release of Dokan Cloud is now live, and we’re actively refining it to ensure maximum effectiveness and user convenience. Stay tuned for upcoming feature expansions on Dokan Cloud.
In the pipeline, we’re gearing up to introduce these new enhancements very soon:
- Multilingual Feature
- Braintree Integration
- Frequently Bought Together Option for Customers
- Standalone Store Creation Feature
- Subscription Product
- Blogging Feature
- And many more.
Pricing and plans for Dokan Cloud
Dokan Cloud offers 4 different pricing plans to suit businesses of all sizes. You can pick the plan that suits your needs and budget best.
Here are the available pricing plans:
- Basic ($69/month)
- Growth ($129/month)
- Scale ($399/month)
- Enterprise
How much you pay depends on things like how many products you have and the level of support you need.
Dokan Cloud comes with a 14-day trial period. This means you’ll get the chance to check out all the features of Dokan Cloud without paying a penny.
Try Out the Dokan Cloud eCommerce Platform to Make Your Online Presence Stronger
To sum it all up, Dokan Cloud is a hassle-free solution for launching your dream online business.
Dokan Cloud offers a complete solution for modern entrepreneurs to create, manage, and run a successful eCommerce business with great profits. Dokan Cloud makes the process easier with:
- Seamless Integration: Dokan Cloud works seamlessly with popular tools like Mailchimp, Twilio, and Google Analytics 4. This helps you get valuable insights to optimize your marketplace.
- Wide Range of Customization Options: Dokan Cloud gives you options to customize your marketplace according to your requirements.
- Availability of Popular Payment Methods: Dokan Cloud integrates with all the popular payment gateways, ensuring a smooth checkout experience for your customers.
- Built-in Page Builder: Dokan Cloud includes a user-friendly page builder, similar to Elementor. It allows you to design any page on your marketplace with ease.
- Easy Vendor Management: Dokan Cloud simplifies managing your vendors with customizable subscription plans and intuitive payout options.
With Dokan Cloud, building and managing your online business has never been easier.
Do you have any further questions regarding Dokan Cloud eCommerce platform? Drop us a comment below.
